Rayhana SPRL (Red Price Computer, Computer City and DataSense)

IT Systems and Networking Engineer

JAN 2011 – November 2011

  • Responsible for the maintenance of IT systems and the networking.



  • Responsible for networking, design, installation and maintenance services.

  • Maintain the company’s network infrastructure.

  • Installing and operating Windows desktop and server operating systems.

  • Assistance with training of staff and compiling procedural documentation.

  • Assisting the manager with support requests in Windows Servers.

  • Responsible for diagnosing & resolving hardware, software & end users problems.

  • Performing routine audits of systems and software.

  • Providing maintenance support and break-fix solutions.

  • Responsible for installing the network infrastructure (Server, printers, Desktop, routers and switches), deployment of Domain Controller and security in the new branch of SMT DR Congo.

  • Assistance and support with training of TMB Bank and Canalsat Telesat Company Staff for a customer relationship management system.