Rayhana SPRL (Red Price Computer, Computer City and DataSense)
IT Systems and Networking Engineer
JAN 2011 – November 2011
Responsible for the maintenance of IT systems and the networking.
Responsible for networking, design, installation and maintenance services.
Maintain the company’s network infrastructure.
Installing and operating Windows desktop and server operating systems.
Assistance with training of staff and compiling procedural documentation.
Assisting the manager with support requests in Windows Servers.
Responsible for diagnosing & resolving hardware, software & end users problems.
Performing routine audits of systems and software.
Providing maintenance support and break-fix solutions.
Responsible for installing the network infrastructure (Server, printers, Desktop, routers and switches), deployment of Domain Controller and security in the new branch of SMT DR Congo.
Assistance and support with training of TMB Bank and Canalsat Telesat Company Staff for a customer relationship management system.