IT Consulting Services & IT Support

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Self Employed

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October 2017 – Present

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Kinshasa, Congo

• Provided on-call support for PC, Servers, Routers, Switches, Wireless systems, IPBX, vSphere ...

• Experienced with building PCs, Servers and maintaining/setting up printers and other hardware.

• Created 100% satisfaction with a turnaround time of fewer than 48 hours from initial contact.

• Identifying security leaks.

• Setup remote management capabilities, resulting in the decreased timeframe for most software-related repair issues.

• Consolidated servers using VMware ESXI server in order to silo applications and prevent downtime when performing periodic maintenance.

• Installation, and Support of various network devices such as Servers, Switches, routers, Access points, DVRs, NVRs, Cameras and IPBX.

• Upgrade and update Client systems and add new hardware and software as needed. Installation, Configuration, Management and Administration of VMWare ESXI.

• Working on network architecture and implementation for site migrations.

• Provide architectural, operational, and technical guidance and direction to network test engineers working on multiple projects.

• Preparing detailed Network Architecture and design for all the sites Configure, test, and maintain LAN/WAN equipment and related services.

• Develop test plans, implementation plans, and project timelines for various projects. Install, setup, maintaining and troubleshooting of Cisco routers and switches.

• Install, setup, maintaining and troubleshooting of Mikrotik routers, switches, Wireless. Install, setup, maintaining and troubleshooting of Ubiquiti routers, switches, Wireless.